Medical Coordinator

CommonSpirit Health•Kyle, TX

4d•$40,000 - $45,000•Onsite

About The Position

The Medical Coordinator advances the goals of Austin Pets Alive! and PAWS, with a focus on Kyle, and supports a sustainable, inclusive, high-impact medical program. The role contributes to APA!’s mission to increase live release rates across Texas through reliable, high-quality work, sound prioritization, organization, and minimal-oversight execution. The coordinator works closely with staff and volunteers, helping create an inclusive and empowering environment and supporting volunteer onboarding, training, engagement, and retention. This hands-on role includes performing veterinary technician duties, guiding and training the technician team, assisting with medical training for PAWS staff and volunteers, and working with managers to identify and address operational issues. The coordinator is expected to maintain professional standards, support colleagues, follow applicable regulations and procedures, and help keep the workspace clean and organized. The position requires schedule flexibility, evenings, weekends, holidays as needed, and responsiveness during high-need periods or MOD coverage. It is a full-time, exempt role averaging 40 hours per week, with a schedule that may change weekly. The position reports directly to the PAWS Director or another person designated by APA! and may involve work at PAWS Kyle, PAWS Dripping Springs, the Hwy 290 Medical Clinic, and offsite locations as needed.

Requirements

At least 3 years of medical experience in veterinary medicine.
Ability to routinely lift 40–50 pounds and perform the physical activities described, including standing, walking, bending, kneeling, reaching, and pushing or pulling supplies.
Ability to work around animals, including diseased, injured, or potentially aggressive animals, and to interact with cats and dogs of varying health conditions.
Ability to walk large dogs that pull and jump and to work in loud, busy environments despite distractions.
Ability to work in a high-volume, fast-paced, high-stress environment and remain comfortable working autonomously toward goals and deadlines.
Strong dependability, accountability, time management, reasoning, and judgment.
Effective written and verbal communication skills, including the ability to interpret rules, procedures, and instructional materials.
Strong interpersonal skills and a calm, professional presence in all situations.
Strong attention to detail and high standards for quality.
Ability to work independently and collaboratively, adapt to change, and perform related duties as needed.
Commitment to APA!’s Core Values of Innovation, Respect, Drive, Resourcefulness, and Inclusion, and cultural values of Humble, Hungry, and Smart.
Commitment to APA!’s customer experience expectations and delivering an exceptional, inclusive customer experience.
Passion for working effectively with staff, volunteers, and customers and helping them feel successful, appreciated, and connected to APA!’s mission.
Strong commitment to volunteer engagement and support, and comfort working cross-functionally as a liaison among volunteers, customers, and team members.
Availability for schedule flexibility, including evenings, weekends, and holidays as needed.
Ability to travel and transport using own transportation.
Ability to meet the listed sensory, mobility, and physical demands, with reasonable accommodations where applicable.

Nice To Haves

Leadership experience.

Responsibilities

Fulfill scheduled shifts in accordance with APA Attendance Policies.
Perform and understand all tasks in the Veterinary Technician job description.
Model exemplary patient care, professionalism, time efficiency, and customer service.
Work independently to ensure daily tasks are completed appropriately.
Guide the technician team in staying on task and completing assignments and responsibilities on time.
Train technicians using APAtec Training Materials and standard veterinary technician responsibilities.
Assist with medical training for PAWS staff and volunteers.
Help managers identify operational problems or gaps, offer solutions, and implement improvements.
Support technicians by helping when they are overwhelmed, teaching skills, and correcting errors; elevate persistent or repetitive errors to the director.
Report harmful gossip, negativity, or other workplace-harming behaviors to managers and promptly elevate staff concerns requiring management intervention.
Build and maintain healthy working relationships with colleagues, staff, and volunteers; learn new skills and adapt to unfamiliar situations as needed.
Follow legal regulations and controlled-substance and X-ray SOPs, and work with staff to support compliance.
Assist with cleaning, organizing, and maintaining a tidy workspace.
Partner with volunteers during shifts and work collaboratively with them on daily tasks.
Support volunteer recruitment and onboarding by welcoming new volunteers and helping them get oriented.
Provide volunteers with clear instructions, hands-on guidance, encouragement, and feedback; help retain volunteers and recommend suitable volunteers for deeper involvement or specialized roles.
Recognize volunteer contributions and help create an inclusive, welcoming, and empowering environment.
Attend required training sessions and meetings; communicate consistently with the Program Manager or designee, supervisor, and colleagues.
Partner with Volunteer Managers to learn about volunteer programs and support volunteers interested in the department.
Work evenings, weekends, and holidays as needed, and perform other related duties as assigned.

Benefits

Subsidized employer-sponsored medical coverage, effective the first day of employment.
Subsidized and voluntary life insurance, effective the first day of employment.
Voluntary dental insurance.
Vision coverage options.
Short-term disability options.
Voluntary wellness and emergency sick plans.
Up to 2% matching on the 401(k) retirement plan.
Supplemental benefits.
Flexible spending accounts.
Additional life coverage.
10 paid holidays for full-time employees.
10 days of paid time off accrued during the first year, with an additional 5 days of PTO accrual after 12 months of employment.
Professional development opportunities through APA!’s ongoing work to advance animal welfare professionals.
Potential stipend of up to $2 per hour within approximately 6 months for successful completion of internal APATec certifications; certifications and stipends are discretionary and subject to change based on business need.