Medical Coordinator

Cincinnati Animal CARE•Cincinnati, OH

3d•Onsite

About The Position

Cincinnati Animal CARE (CAC) is seeking a Medical Coordinator to join their team and support the organization's mission. This role is crucial for ensuring efficient workflow, exceptional patient care, and operational excellence within the medical department. The Medical Coordinator will act as the operational hub, managing patient flow, daily priorities, medical logistics, and departmental systems. This position is ideal for someone passionate about animal welfare, who thrives in a mission-driven environment, and takes pride in contributing to a growing organization that makes a significant community impact.

Requirements

Preferred minimum two years of experience in veterinary medicine, shelter medicine, or a related field.
Registered Veterinary Technician (RVT/LVT/CVT) preferred or equivalent clinical experience.
Strong understanding of veterinary workflow, patient care, disease prevention, and medical operations.
Demonstrated ability to coordinate multiple priorities in a fast-paced environment.
Excellent organizational, communication, and problem-solving skills.
Ability to anticipate operational needs and implement effective solutions.
Commitment to Cincinnati Animal CARE's mission, values, and culture of progressive shelter medicine.

Nice To Haves

Passionate about CAC’s mission and animal welfare
Positive, team-first attitude
Communicates openly and professionally
Takes ownership and solves problems proactively
Thrives in a fast-paced, ever-changing environment
Can balance compassion with accountability
Dependable, adaptable, and eager to learn

Responsibilities

Coordinate daily workflow and patient movement throughout the medical department.
Prioritize medical cases and adjust workflow based on patient needs and department demands.
Coordinate daily assignments and operational priorities for medical staff.
Identify workflow challenges and implement real-time solutions to maintain efficiency.
Coordinate daily operations for foster medical appointments, community veterinary support appointments, and hospitalized patient care.
Manage shelter animal medical care, including isolation and infectious disease workflow, humane investigation medical support, and medical volunteer and student activities.
Coordinate medical supply inventory and ordering.
Maintain equipment readiness and clinic organization.
Process supply requests and assist with expense tracking.
Maintain accurate medical records and operational documentation.
Coordinate outside laboratory, referral, and specialty services as needed.
Develop and maintain systems that improve efficiency, communication, and consistency.
Identify operational gaps and recommend process improvements.
Assist with implementation of new medical protocols and departmental initiatives.
Support departmental goals through data tracking and operational organization.
Coordinate communication between veterinarians, medical staff, admissions, behavior, foster, surgery, and animal care teams.
Serve as a central point of coordination for daily medical operations.
Communicate with external veterinary partners regarding referrals, appointments, and patient transfers.
Promote collaboration and timely communication across departments.
Reinforce compliance with OSHA, DEA, disease control, sanitation, and shelter medical protocols.
Help maintain a clean, organized, and safe medical environment.
Support quality improvement initiatives and consistent medical documentation.
Assist veterinary staff with animal handling, treatments, diagnostics, procedures, and emergency response as needed.
Support additional organizational needs as they arise.