About The Position

This role operates within a social medicine framework, recognizing housing as a health intervention and emphasizing longitudinal, relationship-based care across outreach, and supported housing environments. The Medical Coordinator works in dyad partnership with the operations manager and collaborates closely with nursing, allied health, and community partners to support integrated, equity-oriented care delivery.

Requirements

  • Resume and cover letter are required to apply for this position.
  • As per Ministry of Health policy, all health care workers working in publicly funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Nice To Haves

  • Experience in harm reduction, brain injury, consent/capacity

Responsibilities

  • Provide medical leadership across MoDe, ICRT, INO, and IHOT teams, ensuring high-quality, equitable, and trauma-informed care
  • Support integration of services across outreach, inreach, supported housing settings
  • Provide oversight of physician services at designated supported housing sites, including Victory House
  • Promote continuity of care across transitions (acute → community → housing) through attendance/sponsorship of complex care rounds and other case management functions
  • Act as a liaison between frontline clinicians and program medical leadership
  • Provide regular performance reviews to front-line physicians
  • Coordinate scheduling, coverage, and locum support, as well as the distribution of call schedules
  • Support recruitment, onboarding, and retention of medical staff
  • Session management - approves sessions of site(s) physicians, monitors session usage, and informs the medical leaders of any concerns related to session hours or utilization.
  • Stand up our vision of an urban health learning health system through ongoing support for QI and the building of a community of practice
  • Lead and support equity-oriented quality improvement (QI) initiatives across teams
  • Embed continuous improvement methodologies (e.g., PDSA cycles) into clinical practice
  • Facilitate clinician engagement in research, evaluation, and knowledge translation
  • Identify and address learning needs specific to street health (e.g., harm reduction, brain injury, consent/capacity)
  • Support interdisciplinary case-based learning and clinical rounds
  • Coordinate medical learner placements across outreach and supported housing environments
  • Gather information about any on-site incidents in collaboration with the multidisciplinary team and inform medical leadership if significant harm has occurred to a patient or a staff member. A member of the team should submit a PSLS report which will generate a VC quality review process

Benefits

  • Employer-paid training
  • Leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services
  • Award-winning recognition programs
  • Access to exclusive discount offers and deals
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