Medical Collector

Prime Healthcare • Bristol, PA

12d

About The Position

The Collector follows up on insurance balances and self-pay accounts to ensure timely payment from insurance companies or uninsured patients, or to convert the account to another financial payer. The role communicates clearly and efficiently by phone and in person with clients and staff, maintains productivity standards and reports, and obtains updated demographic and other information required for insurance billing. The Collector forwards updated information to responsible staff for computer changes, uses a computer to enter follow-up notes and retrieve collection and patient information, and writes effective appeals to insurance companies.

Requirements

• Two years of experience in billing and/or collections in a professional or hospital setting, or equivalent.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• High school graduate or GED equivalent required.

Responsibilities

• Follow up on insurance balances and self-pay accounts to obtain payment without delay or convert accounts to another financial payer.
• Communicate clearly and efficiently by phone and in person with clients and staff members.
• Maintain productivity standards and reports.
• Obtain updated demographic information and information needed to comply with insurance billing requirements.
• Forward updated information to responsible staff members for computer changes.
• Use a computer to input follow-up notes and retrieve collection and patient information.
• Write effective appeals to insurance companies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED