Call Center

Heart and Vascular Care Inc • Alpharetta, GA

20h • Hybrid

About The Position

Heart and Vascular Care, a cardiology practice focused on compassionate patient care, is seeking a medical call center representative. The role supports patients and the practice by handling calls, scheduling appointments, collecting information, and verifying insurance. The practice describes its team environment as team-based and family-oriented, with a modern, friendly, and thoughtful approach to healthcare.

The schedule is Monday through Friday, 8:00 AM to 5:00 PM. After training, the work arrangement is hybrid: four days remote and one day in the office.

Requirements

• Prior experience in a medical setting involving scheduling and insurance.
• Be a dependable team player.
• Be able to work in a fast-paced environment.
• Maintain a positive attitude with patients and coworkers under all conditions.
• Maintain excellent attendance and avoid excessive absences or tardiness.

Responsibilities

• Answer phones.
• Schedule patient appointments.
• Collect information.
• Verify insurance.
• Maintain a positive, friendly, and outgoing demeanor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• 401(k)
• Paid time off
• Life insurance
• Critical illness coverage
• Hospital indemnity coverage
• Holiday pay

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed