Medical Assistant-Clinical/Office

US Digestive Health•Wyomissing, PA
•Onsite

About The Position

The Medical Assistant assists physicians in providing excellent patient care in a professional medical office. The role gathers and records patient history, vital signs, medications, allergies, and other relevant information; helps providers keep visits organized and patient wait times to a minimum; prepares charts and obtains relevant test results; and provides friendly, courteous, and confidential assistance to patients and their families. The position requires multitasking and prioritizing in a busy environment. The Medical Assistant supports clinical procedures and patient follow-up, handles records and communications, coordinates appointments and orders, and maintains exam rooms, supplies, and equipment. The role uses office hardware and software, including ECW, Misys, and Chart Capture systems, and may travel between locations as necessary.

Requirements

  • High school graduate.
  • Medical Assistant or Nursing Assistant experience.
  • Clinical expertise in gastroenterology nursing.
  • Current BLS certification.
  • Participation in ongoing continuing education.
  • Ability to deal compassionately, professionally, and courteously with patients and their families.
  • Full range of body motion, including manual and finger dexterity and eye-hand coordination.
  • Ability to stand or walk for extensive periods.
  • Ability to bend, lift, and carry.
  • Normal color perception and corrected visual acuity and hearing to the normal range.
  • Ability to work with management, providers, staff, patients, and patients’ families.
  • Must be authorized to work in the United States for any employer.

Nice To Haves

  • At least one year of previous office experience.
  • Medical Assistant and/or Nursing Assistant certification; may be required depending on the location.

Responsibilities

  • Take patients to exam rooms and gather information for providers, including height, weight, vital signs, allergies, medications, and information to enter or verify in the EMR.
  • Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
  • Administer breath tests.
  • Call patients with normal test results at a provider’s request.
  • Answer or return patient calls about questions or concerns when necessary.
  • Receive and distribute EMR documents and emails.
  • Order and pre-authorize special injectable and oral medications.
  • Follow up with Hepatitis C patients regarding lab orders and results when an LPN is unavailable.
  • Order and monitor sample medications.
  • File and track laboratory and radiology orders to help ensure patients complete care as directed by providers.
  • Track procedure and pathology reports and forward them to providers.
  • Enter recalls in the EMR.
  • Keep exam rooms clean, neat, and stocked.
  • Collect Biohazard Red Bags each month for pickup.
  • Take inventory as needed to order supplies accurately.
  • Schedule procedures, office visits, labs, radiology, and consultations when necessary.
  • Log off, shut down, and place laptop computers in the locked exam room cabinet each evening.
  • Access, interpret, and document relevant patient history.
  • Use office hardware and software, including ECW, Misys, and Chart Capture systems.
  • Sort and place procedure reports accurately in patient charts.
  • Identify, provide, and record relevant hospital and patient-history documentation.
  • Access patient laboratory results using online or telephone procedures as required.
  • Perform other duties as assigned.
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