Medical Assistant-Clinical/Office

U. S. Digestive Health•Wyomissing, PA

5d•Onsite

About The Position

The Medical Assistant assists physicians in providing excellent patient care in a professional medical office. The role obtains and records accurate patient medical histories, vital signs, medications, and allergies; prepares patient charts and obtains relevant test results; and helps keep patient wait times low through organization and preparation. The Medical Assistant provides friendly, courteous, and confidential assistance to patients and their families, and must be able to multitask and prioritize in a busy work environment. The position involves clinical and administrative support, including preparing patients and exam rooms, assisting providers with procedures, administering breath tests, communicating with patients about results and concerns, managing records and orders, coordinating follow-up care, scheduling appointments and procedures, and maintaining supplies and equipment. The role uses office hardware and software, including ECW, Misys, and Chart Capture systems, and may require travel between locations. This is a full-time position with an eight-hour shift Monday through Friday; weekends are not required. The work takes place in a professional medical office environment using standard office equipment.

Requirements

High school graduate.
Medical Assistant or Nursing Assistant experience.
Clinical expertise in gastroenterology nursing.
Current BLS certification.
Participation in ongoing continuing education.
Ability to deal compassionately, professionally, and courteously with patients and their families.
Full range of body motion, including manual and finger dexterity and eye-hand coordination.
Ability to stand or walk for extended periods and to bend, lift, and carry.
Normal color perception and corrected visual acuity and hearing to the normal range.
Ability to work with management, providers, staff, patients, and patients’ families.
Must be authorized to work in the United States for any employer.

Nice To Haves

At least one year of previous office experience.
Medical Assistant and/or Nursing Assistant certification; may be required depending on location.

Responsibilities

Bring patients to exam rooms and gather information for providers, including height, weight, vital signs, allergies, and medications; enter or verify information in the EMR.
Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
Administer breath tests.
Call patients with normal test results at a provider’s request and answer or return patient calls about questions or concerns when necessary.
Receive and distribute EMR documents and emails.
Order and pre-authorize special injectable and oral medication.
Follow up with Hepatitis C patients regarding lab orders and results when an LPN is unavailable.
Order and monitor sample medications.
File and track lab and radiology orders to ensure patients follow through with care as directed by providers.
Track procedure and pathology reports and forward them to providers.
Enter recalls in the EMR.
Keep exam rooms clean, neat, and stocked.
Collect biohazard red bags monthly for pickup.
Take inventory as needed to order supplies accurately.
Schedule procedures, office visits, labs, radiology, and consultations when necessary.
Log off and shut down laptop computers and place them in the locked exam room cabinet each evening.
Access, interpret, and document relevant patient history, including relevant hospital and patient history documentation.
Use office hardware and software, including ECW, Misys, and Chart Capture systems.
Sort and place procedure reports accurately in patient charts.
Access patient laboratory results using online or telephone procedures as required.
Perform other duties as assigned.