Medical Assistant-Clinical/Office

U. S. Digestive Health•Altoona, PA
•Onsite

About The Position

The Medical Assistant assists physicians in providing excellent patient care in a professional medical office. The role gathers and records patient medical history, vital signs, medication and allergy information, and relevant test results; helps keep patient wait times low by staying organized and prepared; and provides friendly, courteous, and confidential support to patients and their families. The position requires multitasking and prioritizing duties in a busy work environment. The Medical Assistant supports providers with examinations and procedures, manages patient communications and clinical documentation, coordinates tests and follow-up care, maintains exam rooms and supplies, and schedules procedures, visits, tests, and consultations. The role uses electronic medical record and office systems, including ECW, Misys, and Chart Capture, and may travel between locations as needed.

Requirements

  • High school graduate.
  • Medical Assistant or Nursing Assistant experience.
  • Clinical expertise in gastroenterology nursing.
  • Current BLS certification.
  • Participation in ongoing continuing education.
  • Ability to deal compassionately, professionally, and courteously with patients and their families.
  • Full range of body motion, including manual and finger dexterity and eye-hand coordination.
  • Ability to stand or walk for extensive periods and to bend, lift, and carry.
  • Normal color perception, with corrected visual acuity and hearing to the normal range.
  • Ability to work with management, providers, staff, patients, and patients’ families.
  • Must be authorized to work in the United States for any employer.

Nice To Haves

  • At least one year of previous office experience is preferred.
  • Medical Assistant and/or Nursing Assistant certification is preferred and may be required depending on the location.

Responsibilities

  • Bring patients to exam rooms and gather information for providers, including height, weight, vital signs, allergies, medications, and information to enter or verify in the EMR.
  • Assist providers with physical exams, sigmoidoscopies, and bandings as needed.
  • Administer breath tests.
  • Call patients with normal test results at a provider’s request and answer or return patient calls about questions or concerns when necessary.
  • Receive and distribute EMR documents and emails.
  • Order and pre-authorize special injectable and oral medications.
  • Follow up with Hepatitis C patients regarding lab orders and results when an LPN is unavailable.
  • Order and monitor sample medications.
  • File and track laboratory and radiology orders to confirm patients follow through with care as directed by providers.
  • Track procedure and pathology reports and forward them to providers.
  • Enter recalls in the EMR.
  • Keep exam rooms clean, neat, and stocked.
  • Collect biohazard red bags each month for pickup.
  • Take inventory as needed to order supplies accurately.
  • Schedule procedures, office visits, labs, radiology, and consultations when necessary.
  • Log off and shut down laptop computers and place them in a locked exam-room cabinet each evening.
  • Access, interpret, and document relevant patient history, including hospital and patient-history documentation.
  • Use office hardware and software, including ECW, Misys, and Chart Capture.
  • Sort procedure reports accurately and place them in patient charts.
  • Access patient laboratory results through online or telephone procedures as required.
  • Perform other duties as assigned.
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