Medical Assistant (MA) - Urgent Care

ConvenientMD • Plymouth, MA

13d • Onsite

About The Position

ConvenientMD is seeking a Medical Assistant to support high-quality patient care, assist healthcare providers, and help ensure smooth clinic operations. The role involves interacting with patients, supporting clinical operations, performing basic clinical procedures, documenting patient information, and coordinating care with the clinical team. Medical Assistants may administer prescription medications in New Hampshire and Maine under the supervision and direction of licensed healthcare providers and in accordance with applicable state regulations.

The position requires 12-hour shifts. Full-time employees must work three shifts per week, including at least four weekend shifts per month. Employees must be flexible to work nights, weekends, and holidays, and may need to work at other ConvenientMD locations within a one-hour travel distance or attend training shifts outside their primary clinic within a one-hour commute.

Applicants must have a high school diploma or GED, qualifying Medical Assistant certification or experience, and an accepted BLS certification. The listed hourly pay range is $20.22–$28.02, with final compensation based on factors including location and relevant experience.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time schedule requires three shifts per week, with at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• If needed, ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts that may take place outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication and ability to establish positive relationships with patients, team members, and stakeholders.
• Ability to collaborate effectively as part of a clinical team.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, authentic, patient-focused, proactive, confident, and trustworthy approach to work.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients in a welcoming and professional manner, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care, and address patient questions and concerns.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, conducting phlebotomy, and assisting with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.
• Prepare and administer medications accurately, understanding dosages, routes of administration, and potential side effects.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED