Medical Assistant (MA) - Urgent Care

ConvenientMD • Brunswick, ME

4d • $21 - $26

About The Position

ConvenientMD is seeking a Medical Assistant to help deliver high-quality patient care, assist healthcare providers, and support smooth clinic operations. The role involves interacting with patients, conducting preliminary evaluations and basic clinical procedures, documenting information in electronic health records, and coordinating with the clinical team. In New Hampshire and Maine, the Medical Assistant may administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.

The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Flexibility to work nights, weekends, and holidays is required. The role may also require travel to other clinic locations within one hour of the primary clinic, including for training. The posting gives an hourly pay range of $21–$26.

Requirements

• High school diploma or GED.
• Medical Assistant certification and at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work three 12-hour shifts per week for full-time employment, with at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts at locations within a one-hour commute of the primary clinic.
• Ability to maintain patient confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Strong written and verbal communication, collaboration, and teamwork skills; a compassionate, authentic, patient-focused approach; and the ability to raise concerns proactively.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• Experience working in the role beyond the stated minimum qualifications.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns about their health status and treatment options.
• Conduct preliminary evaluations to triage patients and assess the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, performing phlebotomy, and assisting with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations and guidelines.
• Prepare and administer medications accurately, observing appropriate techniques and understanding dosages, administration routes, and potential side effects.
• Coordinate patient care with other clinical team members and communicate patient information and updates to providers and healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• No-cost urgent care services for team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED