Medical Assistant, TSC

The Surgical Clinic•Nashville, TN

12d

About The Position

The Medical Assistant supports a multidisciplinary surgical team specializing in general, vascular, vein, bariatric, and oncology care. The role combines clinical, administrative, and communication responsibilities to coordinate patient care across multiple specialties. The Medical Assistant assists with in-office procedures, educates and supports patients and families, coordinates care with providers and other departments, and ensures providers’ MIPS requirements are completed accurately and on time.

Requirements

High school diploma or GED.
Current BLS certification, or ability to obtain it within 90 days of hire.
At least two years of medical assistant experience.
Strong knowledge of medical terminology and surgical procedures.
Ability to multitask in a fast-paced environment and prioritize work.
Strong organizational skills and attention to detail.
Knowledge of OSHA requirements for safe handling of blood and body fluids.
Computer application skills; proficiency in EMR systems, preferably eCW, and Microsoft Office.
Strong verbal and written communication skills, including the ability to gather and report information.
Excellent customer service skills, including answering phones and greeting patients.
Ability to work effectively with staff and internal and external sponsors and agencies.
Positive, respectful, and empathetic attitude.
Ability to sit, stand, and walk for extended periods; frequent use of hands, reaching, and handling; occasional lifting of up to 50 pounds.

Nice To Haves

Completion of a Medical Assistant training program and/or certification such as CMA, RMA, or CCMA.

Responsibilities

Assist with in-office procedures, including lap band adjustments, suture and staple removal, wound care, drain management, port care and flushing, and other provider-directed treatments.
Provide patients with clear, thorough pre-operative and post-operative instructions and ensure they understand and follow care plans.
Educate and support patients and families navigating surgical treatment, including bariatric and oncology care.
Collaborate with surgeons and nurse practitioners to coordinate hospital admissions, discharges, and follow-up appointments.
Support long-term bariatric patient follow-up and lifestyle management in collaboration with nurse practitioners and bariatric centers.
Coordinate with infusion centers, radiation oncology, and pathology departments to align oncology care plans and ensure timely results.
Work with referral coordinators on urgent or complex oncology referrals.
Communicate with patients and families about oncology treatment plans and medical concerns.
Monitor and ensure accurate, timely completion of MIPS requirements for all providers.
Perform other duties as assigned.