Shared Market Clinical - Medical Assistant, Market Float

ArchWell Health • Surprise, AZ

1d

About The Position

ArchWell Health is a healthcare provider serving senior members through neighborhood clinics. The Medical Assistant - Market Float supports the Market’s primary care providers and care teams, helping ensure efficient, compassionate care. The role includes greeting and rooming members, assisting with health assessments, and performing routine diagnostic testing during appointments. The position may require reporting to regional centers on short notice; schedules are normally posted one week in advance, and additional mileage beyond travel to the home center is reimbursed at the standard rate.

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• At least 3 years of work experience as a Medical Assistant.
• 1 year of phlebotomy experience.
• BLS for Healthcare Providers certification.
• Experience with EClinicalWorks or a similar electronic medical record system.
• Strong emotional intelligence, integrity, and a driven, focused work ethic.
• Ability to work independently, think creatively, and work effectively with people of varied seniorities and diverse populations.
• Strong communication and customer-orientation skills.
• Critical reasoning, decision-making, and problem-solving skills, including the ability to assess risks and resolve recurring issues.
• Experience with claims or quality reports and analytical software packages.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.

Nice To Haves

• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and document medical histories.
• Perform examinations and routine screenings, ensuring patients are informed and their questions and concerns are addressed.
• Listen and engage with patients throughout appointments and report needs or changes in condition to primary care providers, specialists, or other clinical personnel.
• Support patient experience by processing phone messages, returning calls, routing calls to appropriate team members, and contacting patients to obtain or relay information for physicians.
• Change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to an assigned group of patients and follow up with coached patients through weekly calls.
• Report to other regional centers on occasion, including on short notice.

Benefits

• Reimbursement at the standard rate for mileage incurred beyond travel to the home center.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED