Shared Market Clinical - Medical Assistant, Market Float

ArchWell Health • Tucson, AZ

2d

About The Position

ArchWell Health is an innovative healthcare provider focused on improving the lives of senior members through accessible neighborhood clinics and compassionate, coordinated primary care. The Medical Assistant (MA)—Market Float supports the market’s primary care providers and care teams, helping ensure efficient, patient-centered care. The MA greets and rooms members, helps assess their health conditions, and performs routine diagnostic testing during appointments. The position may require reporting to regional centers on short notice. Schedules are normally posted one week in advance, though last-minute coverage needs may arise. Additional mileage for travel beyond the home center is reimbursed at the standard rate.

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 3 years of work experience as a Medical Assistant.
• At least 1 year of phlebotomy experience.
• BLS for Healthcare Providers certification.
• Experience with EClinicalWorks or a similar electronic medical record system.
• Strong emotional intelligence, integrity, drive, and focus.
• Ability to work independently, think creatively, and work effectively.
• Ability to work effectively with people of varying seniority and diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication skills and a customer-oriented approach.
• Critical reasoning, decision-making, and problem-solving skills, including the ability to analyze situations, assess risks, prevent future issues, and resolve recurring defects.
• Experience with claims and quality reports and analytical software packages.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings and report to other regional centers when needed.

Nice To Haves

• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, including measuring and recording vital signs, interviewing patients, and obtaining medical histories.
• Perform examinations and routine screenings, keeping patients informed and addressing their questions and concerns about procedures.
• Listen and engage with patients throughout appointments, reporting needs or changes in condition to primary care providers, specialists, or other clinical personnel.
• Support the patient experience by processing patient phone messages, returning calls, routing calls to appropriate team members, and contacting patients to obtain or relay information for the physician.
• Change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to an assigned group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Report to other regional centers when needed, including on short notice.
• Travel occasionally for company meetings.

Benefits

• Mileage beyond travel to the home center is reimbursed at the standard rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED