Shared Market Clinical - Medical Assistant, Market Float

ArchWell Health • Tucson, AZ

3d

About The Position

ArchWell Health is a healthcare provider focused on improving the lives of senior members through primary care at neighborhood clinics. The Medical Assistant - Market Float supports the market’s primary care providers and care teams, helping ensure efficient, compassionate care. The role involves greeting and rooming members, assessing health conditions, and conducting routine diagnostic testing during appointments. The Medical Assistant may be asked to report to regional centers on short notice; schedules are normally posted one week in advance, and additional mileage beyond travel to the home center is reimbursed at the standard rate.

Requirements

• High school diploma or GED.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 3 years of work experience as a Medical Assistant.
• At least 1 year of phlebotomy experience.
• BLS for Healthcare Providers certification.
• Experience with eClinicalWorks or a similar electronic medical record system.
• High emotional intelligence and integrity, with a driven and focused work ethic.
• Self-starter able to think creatively and work effectively.
• Ability to work effectively with people of different seniorities and diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication and customer-oriented skills.
• Critical reasoning, decision-making, and problem-solving skills to analyze situations, assess risks, prevent future issues, and resolve recurring defects.
• Experience with claims or quality reports and analytical software packages.
• Proficiency with Microsoft Office, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.

Nice To Haves

• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and document medical history.
• Perform examinations and routine screenings, keeping patients informed and addressing questions and concerns about procedures.
• Listen and engage with patients during appointments, and report needs or changes in condition to primary care providers, specialists, or other clinical personnel.
• Support patient experience by processing patient phone messages, returning calls, routing calls to appropriate team members, and calling patients to obtain and relay information for physicians.
• Change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Report to other regional centers with short notice when needed and travel occasionally for company meetings.

Benefits

• Mileage beyond travel to the home center is reimbursed at the standard rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED