Medical Assistant (MA) - Urgent Care

ConvenientMD • Hudson, MA

14d • $20 - $28

About The Position

ConvenientMD is hiring a Medical Assistant to help deliver high-quality patient care, assist healthcare providers, and support smooth clinic operations. The role involves welcoming and informing patients, answering questions about their health and treatment, performing clinical support tasks, maintaining accurate electronic health records, and coordinating care with the clinical team. In New Hampshire and Maine only, the Medical Assistant may administer prescription medications under the supervision and direction of licensed healthcare providers.

The position requires 12-hour shifts. Full-time team members work three shifts per week, including at least four weekend shifts per month. Team members must be flexible to work nights, weekends, and holidays, and may need to work at other ConvenientMD locations within an hour of their primary clinic. Training shifts may also take place at another clinic within that travel distance.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts; full-time schedule requires three shifts per week and at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• If needed, ability to work at a minimum of three other ConvenientMD locations within a one-hour travel distance from the primary clinic.
• Ability to travel for training shifts, which may occur outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused approach; proactive written and verbal communication; ability to collaborate effectively and work well on a team.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• Experience with Experity.

Responsibilities

• Welcome and assist patients, respond to inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns so they understand their health status and treatment options.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs, obtain medical histories, perform phlebotomy, and assist with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with applicable state regulations and guidelines.
• Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
• Communicate patient information and updates effectively to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and help with discharge as needed.
• Welcome and support the training of new clinic team members.
• Work 12-hour shifts and maintain the applicable weekend availability requirements for the selected employment schedule.
• Travel to other clinic locations for coverage or training when required, within approximately one hour of the primary clinic.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED