Medical Assistant (MA, EMT, CNA) - Geriatrics Reach HH

Hartford Healthcare • Farmington, CT

1d

About The Position

The Administrative Medical Assistant (MA/PSC) supports healthcare providers working in the field. This administrative office-building role has no direct patient contact and includes administrative and clinical coordination tasks. The Medical Assistant provides basic clinical and clerical support in delivering patient care within the scope of their education and receives continued training in all aspects of the Medical Assistant role. Strong organizational skills, attention to detail, and collaboration with clinical teams are needed to support seamless patient care coordination.

Requirements

• Diploma from an accredited Medical Assistant program, or active Connecticut CNA, EMT, Paramedic, or Medic certification, or qualifying relevant experience.
• BLS Provider credential from the American Heart Association, obtained within 3 months (90 days) of hire or job transfer.
• Maintain all required credentials throughout employment.
• Alternatively, at least one year of direct patient-care experience in an acute or ambulatory setting may be considered in lieu of the education requirement.
• Strong organizational skills, attention to detail, and ability to collaborate with clinical teams.

Nice To Haves

• Relevant experience or a Medical Assistant externship in a busy medical office.
• EPIC EMR experience.
• Bilingual English/Spanish.

Responsibilities

• Answer and manage incoming telephone calls.
• Write and fax home draw orders.
• Facilitate the virtual rooming process.
• Fax and scan medical documents.
• Process durable medical equipment (DME) orders with clinical note attachments.
• Initiate medication prior authorizations.
• Manage referral intake and schedule appointments.
• Place Trident orders for home diagnostic imaging.
• Troubleshoot patient transportation issues.
• Coordinate with home health agencies.
• Enter referrals and lab orders into Epic on behalf of providers.
• Complete demographic sections of forms for provider signature during weekly visits.
• Provide basic clinical and clerical support within the Medical Assistant scope of education.

Benefits

• Medical, dental, and vision coverage options.
• Generous paid time off.
• Tuition reimbursement up to $5,250 after six months of employment.
• Up to 40% tuition discounts with partnering institutions for colleagues and dependents.
• Employee assistance and wellness programs, including a focus on mental health.
• Discounts on services, products, and optional coverages, including movie tickets, pet insurance, and travel.
• Medical Assistant career ladder program supporting professional and interpersonal development and growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed