Medical Assistant (MA, EMT, CNA) - Geriatrics Reach HH

Hartford HealthCare Medical Group • Farmington, CT

2d • Onsite

About The Position

The Administrative Medical Assistant (MA/PSC) supports healthcare providers working in the field through administrative and clinical coordination tasks. The role is based in an administrative office building and does not involve direct patient contact. It provides basic clinical and clerical support within the Medical Assistant’s scope of education, with continued training across all aspects of the role. The position requires strong organizational skills, attention to detail, and collaboration with clinical teams to support coordinated patient care.

Requirements

• Diploma from an accredited Medical Assistant program, or an active Connecticut CNA, EMT, Paramedic, or Medic certification, or qualifying relevant experience.
• Certified BLS Provider credential from the American Heart Association, obtained within 90 days of hire or job transfer; required credentials must be maintained throughout employment.
• At least one year of experience in direct patient care in an acute or ambulatory setting may be considered in lieu of the education requirement.

Nice To Haves

• Relevant experience or a Medical Assistant externship in a busy medical office.
• EPIC EMR experience.
• Bilingual English/Spanish.

Responsibilities

• Answer and manage incoming telephone calls.
• Write and fax home draw orders.
• Facilitate the virtual rooming process.
• Fax and scan medical documents.
• Process Durable Medical Equipment (DME) orders with clinical note attachments.
• Initiate medication prior authorizations.
• Manage referral intake and schedule appointments.
• Place Trident orders for home diagnostic imaging.
• Troubleshoot patient transportation issues.
• Coordinate with home health agencies.
• Enter referrals and lab orders into Epic on behalf of providers.
• Complete demographic sections of forms for provider signature during weekly visits.
• Provide basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education.

Benefits

• Medical, dental, and vision coverage options.
• Generous paid time off.
• Tuition reimbursement up to $5,250 after six months of employment.
• Tuition discounts of up to 40% with partnering institutions for colleagues and dependents.
• Employee assistance and wellness programs, including a focus on mental health.
• Discounts on services, products, and optional coverages, including movie tickets, pet insurance, and travel.
• Medical Assistant career ladder program supporting professional and interpersonal development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed