Urgent Care Medical Assistant - 2600 Belle Chasse Hwy.

LCMC Health•Gretna, LA

About The Position

LCMC Health is seeking a dependable, proactive, and experienced Medical Assistant to join its Urgent Care team. This fast-paced role supports timely, compassionate, and efficient care for patients of all ages. The ideal candidate is confident, adaptable, organized, and able to anticipate patient and provider needs, take initiative, and help keep clinic operations running smoothly during busy periods. The Medical Assistant supports clinical care, patient flow, documentation, communication, safety, and daily clinic operations. The role involves working collaboratively with providers and clinical staff, maintaining patient confidentiality, following established protocols, and contributing to a safe and welcoming clinical environment. The position does not formally supervise employees.

Requirements

High school diploma, GED, or equivalent, or two years of work experience.
Current American Heart Association Basic Life Support (BLS) certification.
Knowledge of medical terminology, patient confidentiality, and clinical procedures.
Basic computer skills, including electronic documentation and data entry.
Strong organizational, communication, and multitasking skills.

Nice To Haves

Previous Medical Assistant experience, preferably in Urgent Care, Emergency Medicine, or another fast-paced clinical setting.
Ability to take initiative and act on tasks without waiting to be asked.
Confidence prioritizing competing needs under pressure while maintaining excellent patient care.
Strong clinical judgment to recognize changes, communicate concerns, and escalate when appropriate.
Flexibility and adaptability as patient volumes and priorities change.
A team-first attitude and willingness to support coworkers wherever needed.
Dependability, engagement, and follow-through.

Responsibilities

Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to appropriate clinical team members.
Assist with patient intake, rooming, appointment scheduling, and discharge processes.
Recognize urgent situations and respond according to established protocols.
Prepare exam rooms, maintain supplies, and ensure equipment is clean, safe, and ready for use.
Collect, prepare, and handle laboratory specimens for testing or transport.
Provide patient-centered care to infants, children, adolescents, and adults.
Anticipate provider needs and help maintain an organized, efficient clinical environment.
Manage multiple priorities while maintaining accuracy and attention to detail.
Prepare patient charts, gather medical records, and ensure necessary documentation is available.
Assist with patient scheduling, telephone communications, and daily clinic operations.
Identify challenges, solve problems, and help keep the clinic moving during busy periods.
Accurately document patient information in the Electronic Medical Record (EMR).
Retrieve laboratory results, radiology reports, and outside medical records as needed.
Maintain patient confidentiality and comply with HIPAA requirements.
Communicate effectively with providers, patients, families, and team members.
Collaborate with providers and clinical staff in a high-energy, team-focused environment.
Follow infection prevention, patient safety, and equipment-cleaning protocols.
Take ownership of responsibilities, recognize when assistance is needed, and support the team.
Participate in quality improvement initiatives and help maintain a safe, welcoming environment.