Urgent Care Medical Assistant - 2600 Belle Chasse Hwy.

LCMC Health•Terrytown, LA

About The Position

LCMC Health is hiring an experienced, dependable Medical Assistant for its Urgent Care team. The role supports timely, compassionate, and efficient care for patients of all ages in a fast-paced clinical environment. The ideal candidate is proactive, adaptable, organized, confident under pressure, and able to anticipate patient and provider needs while helping keep clinic operations running smoothly. The Medical Assistant supports patient intake, rooming, scheduling, discharge, clinical care, documentation, and daily clinic operations. The position requires collaboration with providers and clinical staff, attention to patient safety and confidentiality, and the ability to manage changing priorities. The work environment may include exposure to bloodborne pathogens, chemicals, airborne communicable diseases, and other conditions common to healthcare settings. The role involves frequent standing, walking, bending, lifting, and carrying; medium work generally includes exerting 20–50 pounds occasionally and 10–25 pounds frequently. The position does not formally supervise employees. Work shift is variable hours.

Requirements

High school diploma, GED, or equivalent, or two years of work experience.
Current American Heart Association Basic Life Support (BLS) certification.
Knowledge of medical terminology, patient confidentiality, and clinical procedures.
Basic computer skills, including electronic documentation and data entry.
Strong organizational, communication, and multitasking skills.

Nice To Haves

Previous Medical Assistant experience, preferably in Urgent Care, Emergency Medicine, or another fast-paced clinical setting.
Ability to take initiative and act proactively.
Confidence prioritizing competing needs under pressure while maintaining excellent patient care.
Strong clinical instincts, including recognizing changes, communicating concerns, and knowing when to escalate.
Flexibility and adaptability as patient volumes and priorities change.
A team-first attitude and willingness to support coworkers wherever needed.
Dependability, engagement, and follow-through.

Responsibilities

Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to appropriate clinical team members.
Assist with patient intake, rooming, appointment scheduling, and discharge processes to support efficient patient flow.
Recognize urgent situations and respond according to established protocols.
Prepare exam rooms, maintain medical supplies, and ensure equipment is clean, safe, and ready for use.
Collect, prepare, and properly handle laboratory specimens for testing or transport.
Provide compassionate, patient-centered care to infants, children, adolescents, and adults.
Anticipate provider needs and help maintain an organized, efficient clinical environment.
Manage multiple priorities while maintaining accuracy and attention to detail.
Prepare patient charts, gather medical records, and ensure required documentation is available to providers.
Assist with patient scheduling, telephone communications, and other daily clinic operations.
Identify challenges, solve problems, and help maintain clinic operations during busy periods.
Accurately document patient information in the electronic medical record (EMR).
Retrieve laboratory results, radiology reports, and outside medical records as needed.
Maintain patient confidentiality and comply with HIPAA requirements.
Communicate effectively with providers, patients, families, and team members.
Collaborate with providers and clinical staff in a team-focused environment.
Follow infection prevention, patient safety, and equipment-cleaning protocols.
Take ownership of responsibilities, recognize when assistance is needed, and support the team.
Participate in quality improvement initiatives and help maintain a safe, welcoming environment.