Medical Assistant Sunrise Primary Care

Banner Health

14d•Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing and evaluating direct patient care, using specialized knowledge, judgment, and skills to deliver an excellent patient experience. The position is based at Banner University Medical Group Primary Care Sunrise in Tucson, Arizona, with occasional floating to other listed clinics. The schedule is full-time, varies between 7:00 a.m. and 6:00 p.m., Monday through Friday, on the day shift. The Medical Assistant prepares patients for examinations and treatment, assists with exams and minor in-office procedures, coordinates patient care and related administrative tasks, and helps maintain a clean, safe clinical environment. The role works under the direct supervision of providers and interacts with clinical staff, patients, families, and external health care contacts. Onboarding and orientation activities, including simulation training, are required as needed or directed.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required. Accepted examples include RMA with proof of current AMT membership; CMA with proof of current AAMA membership; CCMA with proof of current NHA membership (test administered after 7/1/2017); or NCMA with proof of current NCCT membership.
BLS certification required.
Certification or additional training must meet Meaningful Use requirements.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.
For employees working at the specified behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and pulse, temperature, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use appropriate precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians in support of optimal patient care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and providing accurate, timely billing information.
Clean and disinfect equipment, instruments, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support responses to changes in the health status of patients and families; communicate with physician offices and other contacts about patient care.