Medical Assistant Sunrise Primary Care

Banner Health•Tucson, AZ

13d•Onsite

About The Position

The Medical Assistant assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to support an excellent patient experience. Duties include preparing patients for examinations and treatment, assisting providers with examinations and minor procedures, coordinating patient care, providing clerical support, and maintaining clean and functional clinical areas. This is a full-time position with a schedule that varies between 7:00 a.m. and 6:00 p.m., Monday through Friday. The primary location is BUMG Primary Care Sunrise in Tucson, Arizona. The employee may occasionally float to other listed primary care and multispecialty locations to provide coverage. The position works under the direct supervision of providers and interacts with staff, clinicians, patients, families, and external contacts.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active medical assistant certification is required, with proof of current membership in the applicable certifying organization.
BLS certification is required.
Certification or additional training must meet Meaningful Use requirements.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.
For employees working in specified behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure and other vital measurements, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed.
Use universal blood and body fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians; administer medications when authorized by policy or direction.
Provide clerical support and patient notifications, maintain complete medical records, and provide accurate information needed for timely billing.
Clean and disinfect equipment, instruments, examination rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs when needed.
Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications, equipment, and recalls.
Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Prioritize information from multiple sources to support patients and families as health status changes, and communicate with provider offices to report, request, or clarify information.