Medical Assistant - OB GYN
About The Position
The Medical Assistant supports WakeMed’s OB-GYN Midtown team by providing compassionate, family-centered care in a specialty ambulatory setting. Under the direction and delegation of a provider, the role partners with physicians, nurses, and other healthcare professionals to deliver clinical care and a positive patient experience. The posting emphasizes building trusting relationships with patients and families, caring for children and adolescents, and supporting patients with complex medical needs. The Medical Assistant rooms patients; obtains and documents vital signs, medical histories, medications, and other clinical information in the electronic medical record; assists with examinations, procedures, and treatments within scope of practice; and coordinates referrals, authorizations, follow-up appointments, and patient education. The role also prepares exam rooms, maintains supplies, communicates care plans and instructions, responds to questions, and follows clinical protocols, infection prevention standards, and organizational policies. The position is based in an ambulatory specialty-care setting. Flexibility to travel to other locations to meet patient needs is required. WakeMed describes a collaborative team culture, a focus on patient- and family-centered care, and support for professional growth and ongoing learning.
Requirements
- High school diploma or equivalent.
- One year of clinical experience as a Medical Assistant, or completion of an approved Medical Assistant program (AAMA, AMT, ARMA, or NCCT).
- Flexibility to travel to other locations to meet patient needs.
- Ability to build rapport and communicate effectively with pediatric patients and their families.
- Strong organizational skills and ability to manage competing priorities in a fast-paced clinical environment.
- Attention to detail and commitment to safe, accurate patient care.
- Collaborative, professional approach and commitment to continuous learning.
- Ability to provide compassionate support and contribute to a positive experience for patients, families, and colleagues.
Nice To Haves
- Experience as a Medical Assistant in specialty care, pediatric, or ambulatory care.
- Experience supporting patients with complex medical needs and coordinating care across multiple providers and services.
Responsibilities
- Room patients and accurately obtain and document vital signs, medical histories, medications, and other clinical information in the electronic medical record.
- Assist providers with examinations, procedures, and treatments within the scope of practice.
- Coordinate patient care activities, including referrals, authorizations, follow-up appointments, and patient education.
- Clearly communicate care plans, treatment instructions, and next steps to patients and families.
- Prepare exam rooms, maintain supplies, and support a safe, organized, and welcoming environment.
- Collaborate with physicians, advanced practice providers, nurses, and support staff to promote seamless patient care.
- Respond professionally and empathetically to patient and family questions.
- Follow clinical protocols, infection prevention standards, and organizational policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
