Medical Assistant - OB GYN

WakeMed Health & Hospitals • Raleigh, IL

1d

About The Position

The Medical Assistant supports WakeMed’s OB-GYN Midtown team by providing compassionate, family-centered care to patients in a specialty ambulatory setting. Under the direction and delegation of a provider, the Medical Assistant partners with physicians, nurses, and other healthcare professionals to deliver high-quality clinical care and an exceptional patient experience. The role calls for experience caring for children and adolescents, the ability to build trusting relationships with patients and families, and comfort working in a complex specialty environment.

WakeMed describes a collaborative, team-oriented culture focused on patient-centered care, teamwork, respect, accountability, quality, continuous improvement, and professional growth. The position is in an ambulatory setting. Flexibility to travel to other locations is requested.

Requirements

• High school diploma or equivalent required.
• One year of clinical experience as a Medical Assistant required, or completion of an approved Medical Assistant program (AAMA, AMT, ARMA, or NCCT).
• Demonstrated ability to build rapport and communicate effectively with pediatric patients and their families.
• Strong organizational skills and ability to manage competing priorities in a fast-paced clinical environment.
• Exceptional attention to detail and commitment to safe, accurate patient care.
• Collaborative approach, professionalism, and commitment to continuous learning.
• Ability to provide compassionate support and foster a positive experience for patients, families, and colleagues.
• Commitment to care that reflects WakeMed’s values and patient-centered culture.
• Flexibility to travel to other locations to meet patient needs.

Nice To Haves

• Experience as a Medical Assistant in a specialty care, pediatric, or ambulatory care setting.
• Experience supporting patients with complex medical needs and coordinating care across multiple providers and services.

Responsibilities

• Room patients and accurately obtain and document vital signs, medical histories, medications, and other clinical information in the electronic medical record.
• Assist providers with examinations, procedures, and treatments within the scope of practice.
• Coordinate patient care activities, including referrals, authorizations, follow-up appointments, and patient education.
• Communicate care plans, treatment instructions, and next steps to patients and families.
• Prepare exam rooms, maintain supplies, and ensure a safe, organized, and welcoming environment.
• Collaborate with physicians, advanced practice providers, nurses, and support staff to promote seamless patient care.
• Respond to patient and family questions professionally, empathetically, and with a service-oriented mindset.
• Follow clinical protocols, infection prevention standards, and organizational policies to support quality outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED