About The Position

A ProMedica Medical Assistant is a key member of the patient-centric care delivery model in the office setting. The role communicates with patients and co-workers and collaborates with leadership to recommend changes that improve patient care. The Medical Assistant helps provide a safe patient experience from the time patients enter a ProMedica facility. Duties include gathering patient data, documenting reasons for visits, and obtaining vital signs. The position also communicates with patients, peers, and other members of the health care team, answers patient phone calls, and relays messages for providers or nurses. The description notes that this summary is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • Hold a current BLS (CPR) course card from the American Heart Association at time of employment, or obtain certification within 90 days of hire.

Nice To Haves

  • Previous experience in a medical office.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Gather data from patients.
  • Document the reasons for patient visits.
  • Obtain patient vital signs.
  • Communicate with patients, co-workers, peers, and members of the health care team.
  • Collaborate with leadership to recommend changes to improve patient care.
  • Answer patient phone calls and relay messages for providers or nurses.
  • Help provide a safe patient experience and strive for clinical excellence.

Benefits

  • Flexible benefits, including compensation and programs to support employees’ families, finances, and personal well-being.
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