About The Position

A ProMedica Medical Assistant is a key member of the patient-centered care delivery model in an office setting. The role communicates with patients and coworkers and collaborates with leadership to recommend changes that improve patient care. The Medical Assistant helps provide a safe patient experience, gathers patient data, documents reasons for visits, obtains vital signs, and demonstrates clinical excellence. Communication is central to the role, including communicating with patients, peers, and the healthcare team, answering patient phone calls, and relaying messages for providers or nurses. The description is intended to convey the general nature and level of work and is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • BLS (CPR) certification: present a current American Heart Association BLS course card at employment or obtain certification within 90 days of hire.

Nice To Haves

  • Previous experience in a medical office.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Gather data from patients.
  • Document the reasons for patient visits.
  • Obtain vital signs.
  • Communicate with patients, coworkers, peers, and members of the healthcare team.
  • Collaborate with leadership to recommend changes that improve patient care.
  • Answer patient phone calls and relay messages for providers or nurses.
  • Help provide a safe patient experience and support clinical excellence.

Benefits

  • Flexible benefits, including compensation and programs to support employees' families, finances, and personal well-being.
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