Medical Assistant (MA) - Urgent Care

ConvenientMD • Saco, ME

8d • $21 - $26

About The Position

ConvenientMD is hiring a Medical Assistant to help deliver high-quality patient care, assist healthcare providers, and support smooth urgent care clinic operations. The role involves welcoming and assisting patients, answering questions about medical conditions and treatment, explaining prescribed medications, and offering guidance on preventive care, lifestyle changes, and follow-up.

The Medical Assistant supports clinical operations by conducting preliminary evaluations to triage patients, taking vital signs and medical histories, performing phlebotomy, assisting with minor procedures, and accurately maintaining electronic health records in compliance with privacy regulations. In New Hampshire and Maine only, the position may include administering prescription medications under the supervision and direction of licensed healthcare providers.

The role collaborates with providers and other clinical team members to coordinate care, communicate patient updates, support discharge planning, and help train new clinic team members. The position requires 12-hour shifts, including nights, weekends, and holidays, and may require travel to other clinics or training locations within an hour of the primary clinic.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work three 12-hour shifts per week for full-time employment, including at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place at another clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication, collaboration, and teamwork skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Guide patients on lifestyle modifications, preventive healthcare, and follow-up care.
• Address patient questions and concerns about their health status and treatment options.
• Conduct preliminary evaluations to triage patients and assess the urgency of their medical needs.
• Take vital signs and medical histories, perform phlebotomy, and assist with minor medical procedures.
• Document patient information accurately and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer medications under licensed healthcare providers’ supervision and in accordance with state regulations.
• Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
• Coordinate patient care and communicate patient information and updates with providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge as needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED