Medical Assistant - Medical Records File Clerk

NORTHEAST COMMUNITY CLINIC•Los Angeles, CA

4d•$24 - $29•Onsite

About The Position

The Medical Assistant – Medical Records Clerk supports back-office clinical and administrative operations to ensure smooth and efficient patient healthcare processing. The role handles and maintains patient medical records confidentially and accurately, keeps information correctly filed and up to date for continuity of care, and performs clinical back-office services under the direction of professional staff. The position is based at 330 WFHC in Wilmington, California, and requires 10% travel outside the local area, including travel between facilities. The schedule is flexible and may require some evenings and weekends.

Requirements

Medical Assistant Certificate or Certified Medical Assistant.
Current CPR and/or BLS certification.
Valid state identification.
Knowledge of the alpha-numeric system.
Microsoft Office, including Word, Excel, and Outlook.
Excellent communication and customer service skills.
Ability to work as a team member and independently.
Reliable transportation and ability to travel between facilities, including 10% travel outside the local area.
Ability to communicate, use repetitive motions, move, remain stationary, and regularly push, pull, and lift up to 20 pounds; occasionally push, pull, and lift up to 40 pounds.
Mobility to work in a standard office or clinic setting and use standard office and clinic equipment, including a computer; stamina to maintain attention to detail despite interruptions; ability to read printed materials and communicate in person and by telephone.
Commitment to the goals and philosophy of Northeast Community Clinic.

Nice To Haves

Bilingual Spanish/English skills.
High school diploma or GED equivalent is preferred but not required.

Responsibilities

Enter new patient information, visit and consultation notes, laboratory results and tests, and correspondence into the EHR and appropriate medical records.
Maintain organized, current electronic and hard-copy patient medical records.
Route orders, reports, requests, results, documentation, and instructions to appropriate departments, providers, or personnel.
Audit records for missing documentation, signatures, errors, and omissions; identify duplicate or improperly filed records and resolve them according to established procedures.
Process medical-record requests from patients and providers, verify authorizations before releasing information, and track and log disclosures in compliance with HIPAA and privacy laws.
Interview and discharge patients; complete applicable medical agency and consent forms, explain them, and obtain signatures.
Document patient intake in the EHR, including chief complaint, medical and social history, vitals, and applicable tests, labs, and immunizations.
Perform phlebotomy, injections, vital signs, visual acuity and audiometric screenings, venipuncture, and specimen handling as directed by a medical practitioner.
Perform point-of-care testing, including blood glucose, urinalysis, EKG, HbA1c, INR, blood chemistry, pregnancy tests, bilirubin, and other standard primary-care back-office procedures.
Assist physicians, physician assistants, nurse practitioners, and other medical practitioners with examinations and procedures as directed.
Coordinate integrated primary care services with in-house dentistry, optometry, endocrinology, and mental health services.
Maintain and stock clinical inventory and dispensary supplies.
Keep equipment clean and operational and maintain calibration, sterilization, and repair or maintenance logs.
Clean, stock, and maintain examination rooms; follow OSHA and universal-precaution protocols.
Follow the policy and procedure manual and provide or direct patients and other individuals seeking information about NECC programs and services.
Perform other duties as assigned by the Clinic Manager.