Medical Assistant - Medical Records File Clerk

Northeast Community Clinic•Wilmington, CA

3d•Onsite

About The Position

The Medical Assistant – Medical Records Clerk supports both back-office clinical and administrative operations to ensure efficient processing of patient healthcare. The administrative portion of the role involves maintaining confidential, accurate, and current patient medical records, including electronic and hard-copy files, to support continuity of care. Clinical duties include back-office processing and patient-care services under the direction of professional staff. The position may require evening and weekend work and requires travel between facilities, including 10% travel outside the local area. The role involves working in an office or clinic setting and performing non-sedentary work for most of the time.

Requirements

Medical Assistant Certificate or Certified Medical Assistant credential.
Microsoft Office, including Word, Excel, and Outlook.
Excellent communication skills.
Excellent customer service skills.
Ability to work as a team player and independently.
Reliable transportation and ability to travel between facilities, including 10% travel outside the local area.
Knowledge of the alphanumeric system.
Commitment to the goals and philosophy of Northeast Community Clinic.
Current CPR and/or BLS certification.
Valid state identification.
Ability to work in a standard office or clinic setting and use standard office and clinic equipment, including a computer.
Ability to maintain attention to detail despite interruptions, read printed materials, and communicate in person and by telephone.
Ability to communicate, perform repetitive motions, move and remain stationary, regularly push, pull, and lift up to 20 pounds, and occasionally push, pull, and lift up to 40 pounds.

Nice To Haves

Bilingual Spanish/English.
High school diploma or GED equivalent (preferred, but not required).

Responsibilities

Enter new patient information, visit and consultation notes, lab results and tests, and correspondence into the EHR and appropriate medical records.
Maintain organized, accurate, and up-to-date electronic and hard-copy patient medical records.
Route orders, reports, requests, results, documentation, and instructions to appropriate departments, providers, or personnel.
Audit records for missing documentation, signatures, errors, and omissions; identify and promptly resolve duplicate or improperly filed records according to established procedures.
Process requests for medical records and verify authorization before releasing records or information.
Track and log disclosures to support compliance with HIPAA and privacy laws.
Interview and discharge patients; complete required medical agency and consent forms, confirm patient understanding, and obtain signatures.
Document patient intake in the EHR, including chief complaint, medical and social history, vitals, tests and labs performed, and immunizations administered.
Perform phlebotomy, injections, vital-sign measurements, and other assigned procedures, including visual acuity and audiometric screening, venipuncture, and specimen handling.
Perform point-of-care testing, including blood glucose, urinalysis, EKG, HbA1c, INR, blood chemistry, pregnancy tests, bilirubin, and other standard primary-care back-office procedures.
Assist medical practitioners, including physicians, physician assistants, and nurse practitioners, with examinations and procedures as directed.
Coordinate integrated primary-care services with in-house Dentistry, Optometry, Endocrinology, and Mental Health services.
Review patient records for completeness and accuracy.
Maintain and stock clinical inventory and dispensary supplies.
Maintain equipment in clean, operational condition and maintain calibration, sterilization, and repair or maintenance logs.
Clean, stock, and maintain examination rooms.
Follow OSHA and universal precaution protocols and adhere to the policy and procedure manual.
Provide or direct patients and other individuals seeking information about programs and services offered by NECC.
Perform other duties as assigned by the Clinic Manager.