Medical Records Clerk

Metro Infectious Disease Consultants•Burr Ridge, IL

8d•Onsite

About The Position

Innovative Ventures, affiliated with Metro Infectious Disease Consultants, is hiring a full-time Medical Records Clerk for its corporate location in Burr Ridge, Illinois. This in-person role maintains the accuracy, confidentiality, and accessibility of patient medical records in an infectious disease specialty practice. The clerk processes medical record requests, scans and indexes documentation, manages electronic health records, and invoices third-party record requests. The position also involves coordinating record transfers with authorized parties, tracking disclosures and releases, and managing invoicing and payment follow-up for third-party requests. The role must follow HIPAA regulations, applicable state regulations, and practice policies.

Requirements

High school diploma or equivalent.
Proof of current vaccinations, including recommended boosters commonly required for those working with immunocompromised patients: measles, mumps, rubella, varicella, hepatitis A and B, influenza, and COVID-19. Accommodation or exception requests will be considered case by case, consistent with applicable laws.

Nice To Haves

Experience in medical records management.
Experience working in payer portals.

Responsibilities

Maintain, organize, and update patient medical records in the electronic health record system.
Scan, index, and upload referrals, laboratory reports, hospital records, imaging reports, and provider correspondence.
Review records for completeness and accuracy, identify missing documentation, and file records promptly according to practice policies.
Process incoming medical record requests in accordance with HIPAA regulations and practice policies.
Maintain logs of record requests, disclosures, and releases.
Coordinate record transfers with hospitals, referring providers, insurance companies, attorneys, disability agencies, and patients.
Respond to inquiries about medical record status and release procedures.
Complete requests within established turnaround times.
Process, invoice, and track payments for third-party medical record requests.
Prepare and issue invoices in accordance with state regulations and practice policies.
Document invoices, payments received, and outstanding balances related to release-of-information requests.
Follow up on unpaid invoices and resolve billing questions related to record requests.
Coordinate with third-party requestors to support timely fulfillment of requests and payment collection.