Medical Records Clerk

CenterWell•San Jose, CA

6d•$38,000 - $45,800•Onsite

About The Position

The Medical Records Clerk assembles, organizes, and maintains patients’ health information and charts. The role performs basic administrative, operational, customer support, and data-entry tasks, primarily on routine, structured assignments, under close supervision and established guidelines. The position is onsite at Conviva San Jose in Jacksonville, Florida, and reports to the Center Administrator. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 scheduled hours per week. This patient-facing role is part of the company’s TB screening program; selected candidates must be screened for TB. The position offers an estimated starting base pay of $38,000–$45,800 per year and is eligible for a bonus incentive plan based on company and/or individual performance.

Requirements

At least 2 years of medical records experience.
Strong organizational skills.
Proficiency in Microsoft Word and Excel.
Ability to learn new systems quickly.
Excellent written and verbal communication skills.
Willingness to travel locally, including occasional overnight stays.
Commitment to enhancing consumer experiences in a continuous improvement environment.
Must complete TB screening if selected for this patient-facing role.

Nice To Haves

Associate’s or bachelor’s degree in a related field.
Previous healthcare or health insurance experience.
Familiarity with medical terminology and/or ICD-9 codes.

Responsibilities

Ensure all medical forms are identified, completed, and signed.
Enter required patient information into the electronic records system.
Communicate with physicians and staff to clarify diagnoses or obtain additional information.
Assign codes to diagnoses and procedures.
Work within defined expectations, quality standards, and priorities under close supervision and established guidelines.
Travel locally, with occasional overnight stays, as needed.