Medical Records Clerk

CenterWell•Jacksonville, FL

5d•Onsite

About The Position

The Medical Records Clerk assembles, organizes, and maintains patients’ health information and charts. The role performs basic administrative, operational, customer support, and data-entry tasks, primarily on routine, structured assignments. The position works under close supervision and established guidelines, following defined work expectations, quality standards, and priorities. It reports to the Center Administrator. This is a patient-facing, onsite position at Conviva San Jose in Jacksonville, Florida. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 scheduled hours per week. Local travel is required, with occasional overnight stays. The role is part of the company’s tuberculosis screening program, and selected candidates must be screened for TB.

Requirements

At least 2 years of Medical Records experience.
Strong organizational skills.
Proficiency in Microsoft Word and Excel.
Ability to learn new systems quickly.
Excellent written and verbal communication skills.
Willingness to travel locally, with occasional overnight stays.
Commitment to enhancing consumer experiences within a continuous improvement environment.
Must complete tuberculosis screening if selected for the role.

Nice To Haves

Associate’s or Bachelor’s degree in a related field.
Previous healthcare or health insurance experience.
Familiarity with medical terminology and/or ICD-9 codes.

Responsibilities

Identify, complete, and obtain signatures for all medical forms.
Enter required patient information into the electronic records system.
Communicate with physicians and staff to clarify diagnoses or obtain additional information.
Assign codes to diagnoses and procedures.
Work within defined expectations, quality standards, and priorities, following established guidelines under close supervision.