Medical Records Clerk

CenterWell•Altamonte Springs, FL
•Onsite

About The Position

The Medical Records Clerk assembles, organizes, and manages patients’ health information and charts. The role performs basic administrative, operational, customer support, and data-entry tasks on routine, structured assignments under close supervision and established guidelines. The position reports to the Center Administrator. This is an onsite, patient-facing position at the Altamonte Center, with scheduled coverage at the Longwood location. The role is part of the company’s tuberculosis screening program, and selected candidates must be screened for TB. Work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 scheduled hours per week. Local travel is required, with occasional overnight stays. The stated annual starting pay range is $38,000–$45,800. The position is eligible for a bonus incentive plan based on company and/or individual performance. Humana offers medical, dental, and vision benefits; a 401(k) retirement savings plan; paid time off and company and personal holidays; paid parental and caregiver leave; short- and long-term disability; life insurance; and other benefits.

Requirements

  • At least 2 years of medical records experience.
  • Strong organizational skills.
  • Proficiency in Microsoft Word and Excel.
  • Ability to learn new systems quickly.
  • Excellent written and verbal communication skills.
  • Willingness to travel locally, with occasional overnight stays.
  • Commitment to enhancing consumer experiences within a continuous improvement environment.
  • Ability to complete the required TB screening for this patient-facing role.

Nice To Haves

  • Associate’s or bachelor’s degree in a related field.
  • Previous healthcare or health insurance experience.
  • Familiarity with medical terminology and ICD-9 codes.

Responsibilities

  • Ensure medical forms are identified, completed, and signed.
  • Enter required patient information into the electronic records system.
  • Communicate with physicians and staff to clarify diagnoses or obtain additional information.
  • Assign codes to diagnoses and procedures.
  • Work within defined expectations, quality standards, priorities, and established guidelines under close supervision.
  • Provide coverage at the Longwood location on scheduled days.
  • Travel locally, with occasional overnight stays.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan
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