Medical Assistant - Primary Care

ConvenientMD • Bangor, ME

13d • $21 - $26 • Onsite

About The Position

ConvenientMD is hiring a Medical Assistant to support its Advanced Primary Care model, which combines modern clinics and technology with in-person and virtual primary care and urgent care. The role contributes to personalized, team-based care that educates patients, connects them with resources, and helps coordinate downstream care.

The Medical Assistant welcomes and assists patients, provides information about their conditions and care plans, supports clinical operations, and carries out basic clinical procedures. In New Hampshire and Maine only, the role also administers prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state regulations.

Medical Assistants must be available during clinic operating hours, Monday through Friday, 7:30 a.m. to 5:00 p.m. Team members can generally expect a workday of 7:15 a.m. to 5:15 p.m. to support opening and closing procedures. Flexibility may occasionally be needed to meet patient and team needs.

Requirements

• High school diploma.
• Medical assisting certification and at least one year of experience, or two years of experience working as a Medical Assistant; primary care experience is preferred.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
• Open-time availability during clinic operating hours, Monday through Friday, 7:30 a.m. to 5:00 p.m.; the expected workday is generally 7:15 a.m. to 5:15 p.m., with occasional flexibility as needed.
• Compassionate, authentic, and patient-focused approach.
• Proactive, confident written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-oriented approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn NextGen and other business systems.

Nice To Haves

• Medical assisting experience in a primary care setting.

Responsibilities

• Engage with patients in a welcoming and professional manner and address inquiries about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care, and address patient questions about their health status and treatment options.
• Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, performing phlebotomy, and assisting with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under licensed healthcare providers’ supervision and direction, following applicable state regulations and guidelines.
• Use accurate medication preparation and administration techniques and understand dosages, routes, and potential side effects.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.
• Support clinic opening and closing procedures as part of the expected workday.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Access to employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED