Medical Assistant Atrium Health Virtual Care Sleep Health FT

Advocate Health • Charlotte, NC

3d • $23 - $34

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining training and competency relevant to the specialty. The role supports providers and patients through visit preparation, clinical procedures, laboratory work, medication and vaccine administration, and practice operations. The Medical Assistant communicates effectively with patients and teammates, maintains a clean and well-stocked work environment, and may help train and onboard teammates or serve as a role champion or committee member. The position requires providing age-appropriate care based on patients’ developmental needs and department policies and procedures.

This is a full-time role working 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. The listed pay range is $22.90–$34.35. Physical requirements include frequent movement and lifting, as well as exposure to mechanical, electrical, chemical, and biological hazards. Protective clothing and equipment are used as needed.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training or EMT training in specified divisions; in some divisions, two years of verifiable full-time Medical Assistant experience within the last five years may substitute for program completion.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Required Medical Assistant certification or registration varies by division and must be from an organization accepted for that division, including specified CMA, RMA, CCMA, NCMA, CMAC, or equivalent credentials.
• Current American Heart Association BLS certification is required in some divisions; in others, BLS for Healthcare Providers must be obtained within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
• Computer proficiency, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient-handling equipment and assistance from another teammate are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards, and to operate equipment necessary for the job.

Nice To Haves

• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
• Professional practice advancement through professional governance, serving as a safety coach or super-user, or holding a vaccine coordinator, SPICE, or OSHA/IP certificate for the unit is specified for Wake Forest.
• Successful completion of a system-approved program to become a primary trainer for new teammates is specified for Greater Charlotte.
• Achieving six points from the list of additional market responsibilities is specified for Wake Forest.

Responsibilities

• Provide patient care within the Medical Assistant scope of practice, follow policies and procedures, and maintain specialty-related training and competency.
• Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and completing screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, packing specimens, preparing lab orders or requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with orders and CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform additional duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Communicate effectively and promptly, collaborate with the team, and escalate concerns appropriately.
• Maintain a clean work environment; ensure instruments and equipment are cleaned and in working order; and keep work areas appropriately stocked.
• May assist with training and onboarding teammates and may serve as a role champion or committee member.
• Provide care appropriate to the ages and developmental needs of patients served, consistent with department policies and procedures.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and the opportunity for annual performance-based increases.
• Career development programs and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED