Medical Assistant I - Atrium Health Carmel FM FT

Advocate Health•Charlotte, NC

6d•$23 - $34

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports family medicine visits through patient rooming, clinical procedures, laboratory work, medication and vaccine administration, and related administrative tasks. The Medical Assistant communicates and works effectively with patients, providers, and teammates, maintains a clean and appropriately stocked work area, and may assist with onboarding or serve as a role champion or committee member. The position requires age-appropriate care and knowledge of growth and development across the lifespan. This is a full-time position working 40 hours per week, Monday through Friday, 7:30 a.m. to 4:30 p.m. The listed pay range is $22.90–$34.35. The role is based in the Greater Charlotte area and requires frequent exposure to mechanical, electrical, chemical, and blood/body-fluid hazards, with protective clothing and equipment used as needed.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant program, or qualifying structured clinical military training documented by DD214, or EMT qualification, as applicable to the Greater Charlotte requirements.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current American Heart Association BLS certification for the Greater Charlotte requirements.
CMA or RMA recognition or certification by an accepted national organization, including AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
Successful completion of Atrium Health’s competency assessment.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigation in a Windows operating system, and electronic mail, with exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and, when available, another team member for patient lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
Ability to operate equipment necessary to perform the job and wear protective clothing and equipment as needed.

Nice To Haves

Successful completion of a system-approved program to become a primary trainer for new teammates.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
Professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for the unit, and achievement of six points from additional market responsibilities, as specified for certain divisions.

Responsibilities

Provide patient care in accordance with the Medical Assistant scope of practice, policies, procedures, and demonstrated competency.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with, or perform, ordered procedures.
Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, preparation of lab orders or requisitions, and results tracking.
Perform point-of-care testing and CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards and applicable orders.
Administer medications and vaccines safely according to the rights of medication administration.
Perform related duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and processing referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.