Medical Assistant I - Atrium Health Lincoln FM FT

Advocate Health • Lincolnton, NC

13d • $22 - $33

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice and follows applicable policies, procedures, training, and competency requirements. The role supports family medicine visits through patient rooming, clinical procedures, laboratory work, medication and vaccine administration, and related clinic operations. The Medical Assistant works with patients across age groups and must provide care appropriate to their age-specific needs, as outlined in departmental policies and procedures.

The position also contributes to effective communication and teamwork, maintains clean and properly stocked work areas, and ensures instruments and equipment are cleaned and functioning. Additional duties may be assigned as needed.

Requirements

• High school diploma or GED.
• For Greater Charlotte: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
• For IL/WI Divisions and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• For Wake Forest: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT qualification.
• For Greater Charlotte and Wake Forest: current American Heart Association BLS certification and successful completion of Atrium Health's competency assessment.
• For IL/WI Divisions and Floyd & Navicent: BLS for Healthcare Providers certification issued by the American Heart Association must be obtained within 45 days, unless the department leader determines it is not required.
• For Wake Forest: an applicable credential from the listed organizations may be required: AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
• For select Wake Forest areas, PEARS may be required within one year.
• No experience required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail, with exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient handling equipment is expected to be used with at least one other team member when available.
• Functional speech, vision, hearing, and touch, with ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed and work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate all equipment necessary to perform the job.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain required training and competency for the area of specialty.
• Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, specimen packing, preparation of laboratory orders or requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with orders and CLIA standards.
• Safely administer medications and vaccines according to the rights of medication administration.
• Perform related clinic duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train and perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately and keep equipment, supplies, and work areas in working order and appropriately stocked.
• Provide care appropriate to the age-specific needs of patients, applying knowledge of growth and development and interpreting information relevant to each patient's needs.
• Perform other related duties as assigned.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, potential premium pay, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED