Medical Assistant II - Atrium Health Cabarrus FM Prosperity Crossing FT

Advocate Health • Charlotte, NC

5d • $22 - $34 • Onsite

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining training and competency for the area of specialty. The role supports providers and patients through visit preparation, clinical procedures, laboratory tasks, medication and vaccine administration, and related practice operations. The position requires age-appropriate care and knowledge of growth and development across the lifespan.

The Medical Assistant II communicates and works effectively with patients, providers, and teammates; maintains clean, stocked, and functional work areas; and may help train and onboard teammates or participate as a role champion or committee member. Additional duties may be assigned.

Requirements

• High school diploma or GED.
• For Greater Charlotte: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Current AHA BLS certification is required for Greater Charlotte.
• Successful completion of Atrium Health’s competency assessment.
• For Greater Charlotte, recognized or certified CMA or RMA status through one of the listed national organizations.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient handling equipment and, when available, at least one other teammate for patient lifts over 35 pounds or when the patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate all equipment necessary to perform the job.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, and procedures, and maintain training and competency relevant to the area of specialty.
• Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived laboratory tests in accordance with orders and CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform related practice duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately and ensure equipment and supplies are functional and stocked.
• May assist with training and onboarding other teammates.
• May serve as a role champion or participate on a committee.
• Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development and relevant departmental policies and procedures.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, with potential premium and incentive pay for eligible positions and opportunities for annual performance-based increases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED