Medical Assistant I - Atrium Health Riverwood FM FT

Advocate Health•Gastonia, NC

5d•$22 - $33

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency for the specialty. In a family medicine office, the role supports clinicians with patient rooming, procedures, laboratory work, medication and vaccine administration, and clinic operations. The Medical Assistant communicates and collaborates with the care team, maintains a clean and well-stocked work environment, and provides age-appropriate care in accordance with departmental policies and procedures.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying clinical military training documented by DD214 or EMT, depending on division; in some divisions, two years of verifiable full-time Medical Assistant experience within the last five years may substitute for program completion.
Current American Heart Association BLS certification is required in some divisions; in other divisions, BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment where required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for patient lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards.
Ability to operate equipment necessary to perform the job.

Nice To Haves

Recognized Medical Assistant certification from an organization listed for the Wake Forest division, including AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification, where required in select areas.

Responsibilities

Perform patient rooming and visit tasks, including taking vital signs, medication reconciliation, reviewing medical history and allergies, health maintenance, and screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection and labeling, preparing lab orders and requisitions, and tracking results.
Perform point-of-care testing and CLIA-approved waived laboratory tests in accordance with orders and applicable standards.
Safely administer medications and vaccines according to the rights of medication administration.
Perform additional clinic duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately and ensure supplies and equipment are working and areas are stocked.
Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.