Medical Assistant Atrium Health Women's Care Sexual Health FT

Advocate Health•Charlotte, NC
•$23 - $34

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, follows policies and procedures, and maintains specialty-specific training and competency. The role supports providers and patients through clinical rooming, procedures, laboratory tasks, medication and vaccine administration, care coordination, and patient communication. The position requires age-appropriate care across the patient life span and the ability to assess patient information and provide care consistent with departmental policies and procedures. The Medical Assistant maintains a clean and appropriately stocked work area, ensures equipment and instruments are in working order, and may assist with teammate training, onboarding, role-champion activities, or committees. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m. It is sign-on-bonus eligible based on eligibility.

Requirements

  • High school diploma or GED.
  • Completion of an accredited or approved Medical Assistant program, or an accepted alternative depending on division: specified structured clinical military training, EMT, or two years of verifiable full-time Medical Assistant experience within the last five years.
  • Two years of experience in a clinical practice setting as a Medical Assistant.
  • Current or timely obtained American Heart Association Basic Life Support certification, as applicable to the division.
  • CMA or RMA certification or registration from an organization accepted for the applicable division.
  • Successful completion of Atrium Health's competency assessment where required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, teammates, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed and work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Provide care within the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the area of specialty.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
  • Assist providers with or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
  • Perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing according to orders and CLIA standards.
  • Administer medications and vaccines safely in accordance with the rights of medication administration.
  • Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately and ensure equipment and supplies are in working order and areas are stocked.
  • Assist with training and onboarding of other teammates, and potentially serve as a role champion or committee member.
  • Provide care appropriate to patients' ages and developmental needs in accordance with departmental policies and procedures.

Benefits

  • Sign-on bonus eligibility, based on eligibility.
  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift and on-call pay, based on the teammate's job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
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