Medical Assistant Atrium Health Endocrinology - Southpark Clinic FT

Advocate Health • Charlotte, NC

6d • $23 - $34

About The Position

The Medical Assistant provides patient care in accordance with the Medical Assistant scope of practice, applicable policies and procedures, and competency requirements for the specialty. The position performs patient rooming and visit tasks, supports providers with ordered procedures, completes laboratory and diagnostic testing duties, and safely administers medications and vaccines. It also supports clinic operations through communication, scheduling, referrals, supply management, and other assigned duties. The Medical Assistant maintains a clean, stocked, and safe work environment and may help train and onboard teammates or serve as a role champion or committee member. The role requires providing age-appropriate care and applying knowledge of growth and development across the lifespan.

This is a full-time position, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The listed pay range is $22.90–$34.35. The position is sign-on bonus eligible based on eligibility.

The role requires a high school diploma or GED and qualifying Medical Assistant education or experience, depending on division. Requirements also include applicable Medical Assistant certification or registration, BLS certification, and clinical experience. Physical duties include frequent movement and lifting, and the role involves exposure to mechanical, electrical, chemical, and biological hazards; protective equipment is required as needed.

Requirements

• High school diploma or GED.
• For Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented per DD214, or EMT qualification, as stated in the posting.
• For IL/WI and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Greater Charlotte: current American Heart Association BLS certification; successful completion of Atrium Health’s competency assessment; and CMA or RMA recognition or certification from one of the listed national organizations.
• IL/WI: AHA BLS for Healthcare Providers certification within 45 days unless deemed unnecessary by the department leader; and CMA or RMA certification or registration from one of the listed organizations.
• Wake Forest: current AHA BLS certification; successful completion of Atrium Health’s competency assessment; and the listed Medical Assistant credential or organization recognition requirements.
• Floyd & Navicent: AHA BLS for Healthcare Providers certification within 45 days unless deemed unnecessary by the department leader; and CMA or RMA certification or registration from one of the listed organizations.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, email, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. Patient lifts over 35 pounds, or when a patient cannot assist, require patient-handling equipment and another teammate when available.
• Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
• Ability to work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.

Nice To Haves

• Successful completion of a system-approved program to become a primary trainer for new teammates (Greater Charlotte).
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification within one year may be required in select Wake Forest areas.
• Wake Forest professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate-holder responsibilities, and achievement of six points from the list of additional market responsibilities.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, procedures, and specialty-specific training and competency requirements when providing patient care.
• Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and preparation, lab orders and requisitions, results tracking, and point-of-care testing under applicable orders and CLIA standards.
• Safely administer medications and vaccines according to the rights of medication administration.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are functional and stocked.
• May assist with training and onboarding teammates or serve as a role champion or committee member.
• Provide care appropriate to the ages and developmental needs of patients served.
• Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

• Sign-on bonus eligibility, based on eligibility.
• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, potential premium and incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED