Medical Assistant Primary Care

Allina Health System • Faribault, MN

5d • Onsite

About The Position

Provides support to providers and nursing staff in delivering timely, quality patient health care services. The role supports Team 3 in Primary Care as a Navigator and includes rooming patients, managing patient flow, administering medications, and communicating with patients. The position is based at Allina Health Group Faribault and offers 10-hour day shifts, 40 hours per week, with Thursdays off and no weekend rotation. It is a union position. A $2,000 starting bonus is available for eligible external candidates.

The Medical Assistant collects and confirms patient information, including through interviews, questionnaires, and vital signs, and documents it in the electronic medical record. The role assists patients in preparing for exams, supports specimen collection and processing, facilitates test results, responds to delegated electronic-record messages, and performs patient-care tasks delegated by a provider or RN. It may also include front-desk coverage, registration and scheduling backup, patient transportation, and preparing refill information for provider review.

The position contributes to a safe care environment by following patient-care policies and procedures, reporting safety risks and equipment malfunctions, using equipment according to applicable directions, maintaining exam, medication, and supply rooms, and reporting acute problems or changes in patient condition. The role applies high-reliability safety principles to interactions and performs other duties as assigned.

Requirements

• Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
• Completion of a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
• Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
• Must have current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

• High school diploma or GED.
• Previous Medical Assistant experience.
• Medical terminology knowledge.
• Medical Assistant certification preferred. Accepted certifications include CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

• Room patients, manage patient flow, and obtain patient medical information and data.
• Collect and confirm patient information through interviews, questionnaires, and vital signs, and document it accurately in the electronic medical record.
• Help patients prepare for physician exams, including providing psycho-emotional support as needed.
• Assist with collecting, labeling, and processing specimens and facilitate access to lab and imaging results.
• Respond to electronic medical record messages as delegated by an RN or provider.
• Provide backup front-desk coverage and assist with patient registration and scheduling as needed.
• Perform patient-care tasks delegated by a provider or RN, including injections and assistance with procedures.
• Support patient care and reinforce information about tests, labs, procedure preparation, treatment plans, prevention, and other health matters.
• Coordinate test and procedure results with a provider or RN.
• Prepare refill information for provider review and prescribing as needed.
• Assist with patient transportation as needed.
• Help maintain a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions.
• Use equipment in accordance with policies, procedures, and manufacturer directions or standards.
• Follow policies, procedures, standard work, and proper techniques when providing patient care.
• Clean, stock, and maintain inventory for exam, medication, and supply rooms.
• Report acute problems and changes in patient condition.
• Apply high-reliability safety principles to all interactions.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits for navigating the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools.
• $2,000 starting bonus for eligible external candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed