Medical Assistant/MA - Urgent Care Clinic

Fairview Health Services•Bloomington, MN

1d•Onsite

About The Position

Fairview is hiring a Medical Assistant for its Urgent Care team in Bloomington, Minnesota. This is a benefits-eligible 1.0 FTE position (80 hours per two-week pay period). The clinic operates Monday through Friday from 9:30 a.m. to 8:30 p.m. and Saturday from 8:30 a.m. to 5:00 p.m. The role requires day and evening shifts and every other weekend. Evening and weekend hours receive shift differential compensation. The position is eligible for a new-hire sign-on bonus of up to $2,000. As a member of the care team, the Medical Assistant supports quality, patient- and family-centered care by performing a range of functions for the healthcare team and patients and families. The Medical Assistant gathers information and documents to support patient visits; follows applicable policies, procedures, and practice guidelines; promotes teamwork; maintains complete, timely, and accurate clinical documentation; and looks for opportunities to improve processes and workflow.

Requirements

Graduate of an accredited Medical Assistant program or an LPN program.
A clinical externship is required for non-certified Medical Assistant applicants with less than six months of Medical Assistant experience.
Basic Life Support certification from the American Heart Association, Red Cross, or MTN.
Work day and evening shifts and every other weekend.

Nice To Haves

Ambulatory care experience.
AAMA certification.

Responsibilities

Deliver care as delegated by a physician or authorized practitioner, or an RN, to an assigned patient population or individual patient.
Follow the patient’s plan of care.
Prioritize work according to patient acuity, available resources, patient and family preferences, and provider schedules, in collaboration with the physician or authorized practitioner and other healthcare team members.
Perform high- and low-risk technical procedures defined by the clinical setting, including medication administration, assistance with CPR and procedures, and potentially lab draws.
Recognize when different approaches may be needed based on age or cultural differences.
Implement assigned aspects of the patient teaching plan.
Document care in the medical record.
Communicate compliance and concerns effectively to the delegating physician or authorized practitioner, or RN.
Take action to assure continuity of care for assigned patients.
Adhere to relevant policies, procedures, and practice guidelines.
Respond appropriately to emergent situations.
Function as a care team assistant as needed and communicate effectively with other healthcare team members.
Communicate verbal and written information clearly, concisely, accurately, and in a timely manner, using approaches appropriate to patient and family needs.
Respect and protect the confidentiality of information about patients, staff, and Fairview business, sharing it only with those who need to know.
Adjust care or service approaches to reflect the developmental level of the population served.
Partner with patients and caregivers in care and decision-making, communicate respectfully, and ensure a safe and secure environment.
Individualize plans of care to meet patient needs and modify clinical interventions based on the population served.
Provide patient education based on an assessment of the patient’s or caregiver’s learning needs.
Identify workflow improvement opportunities, participate in meetings supporting initiatives, communicate appropriately with team members, and engage in change to improve the work environment and patient experience.