Medical Assistant (MA) - Urgent Care

ConvenientMD • Augusta, ME

6d • $21 - $26

About The Position

ConvenientMD is seeking a Medical Assistant to support high-quality patient care, assist healthcare providers, and help ensure smooth clinic operations. The role involves interacting with patients, supporting clinical procedures and operations, maintaining patient records, and coordinating care with the clinical team.

The schedule may be full-time, part-time, or per diem. All schedules require 12-hour shifts, with weekend shifts required at varying frequencies by employment type. The role requires flexibility to work nights, weekends, and holidays, travel for training, and work at other ConvenientMD locations within one hour of the primary clinic if needed. The position may involve administering prescription medications in New Hampshire and Maine under licensed provider supervision and in accordance with applicable regulations.

Requirements

• High school diploma or GED.
• Medical Assistant certification with at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time: three shifts per week, including at least four Saturday or Sunday shifts per month; part-time: two shifts per week, including at least two Saturday or Sunday shifts per month; per diem: four shifts per month, ideally one per week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts at locations within one hour of the primary clinic.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication and collaboration skills, including the ability to communicate concerns and maintain positive relationships with patients, colleagues, and stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Patient-focused, compassionate, proactive, trustworthy, and able to work effectively as part of a team.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Welcome and assist patients, answer inquiries, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care, and address patient questions and concerns.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, performing phlebotomy, and assisting with minor medical procedures.
• Document patient information accurately in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and in accordance with state requirements.
• Prepare and administer medications accurately, understanding dosages, routes, and potential side effects.
• Communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on hotels, travel, entertainment, restaurants, and other services and products.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED