Medical Assistant (IM)

External Brand•Austin, TX

About The Position

Austin Regional Clinic is hiring a Medical Assistant (IM). The role supports providers and nursing staff by documenting patient care, rooming patients, taking vital signs, preparing patients for examinations, following clinic protocols, and performing diagnostic tests. The Medical Assistant also manages medication refill and triage workflows, maintains supplies and equipment, cleans patient rooms, and follows company policies and professional standards. Staff Medical Assistants provide patient education materials, administer medications within their training and scope of practice, and communicate normal lab results to patients while following provider instructions for abnormal results.

Requirements

High school diploma or equivalent.
Meet one of the following: medical assistant experience; CNA, EMT, PCT, or comparable direct patient-care experience beyond activities of daily living, including manual vital signs and medication and/or injection administration; or graduation from a medical assistant program.
Ability to administer medications and injections within the scope of the position within 90 days of hire.
Knowledge of medical terminology.
Excellent organizational, phone listening, customer service, verbal and written communication, interpersonal, and problem-solving skills.
Ability to multitask in a fast-paced environment and manage competing priorities.
Ability to work in a team environment and align actions with teammates’ shared goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to engage others, listen, and adapt responses to meet their needs.
Ability to perform job duties professionally, understand and communicate factual information, follow oral and written instructions, organize ideas into understandable terminology, and apply common sense.
Current AHA-approved BLS Healthcare Provider CPR course completion card, or completion within 60 days of hire.

Nice To Haves

Six months or more of experience as a Medical Assistant.
Medical Assistant certification.

Responsibilities

Accurately document patient status, care provided, responses to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications according to ARC refill protocols and review provider refill and medication-refill request inboxes.
Review the EPIC triage call inbox for callbacks.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and document and report results as appropriate.
Monitor medical and office supplies and equipment, keep rooms and units stocked, check that supplies are current and unexpired, and order supplies as needed.
Clean patient rooms as needed, handle dirty laundry properly, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing by setting up equipment, preparing patients, and cleaning and storing equipment afterward.
Maintain equipment, including autoclaves, and sterilize and wash speculums and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements.
Maintain regular and dependable attendance and work holiday shifts as required by company policy.
Provide patients with educational materials as directed.
Administer medications under a physician’s direction and within the scope of practice, as demonstrated through training and testing.
Review result-note inbox items and call or inform patients of normal lab results; review provider instructions regarding abnormal results.