Medical Assistant - IM - Marina

Cedars-Sinai•Marina del Rey, CA

19h•$25 - $34

About The Position

The Medical Assistant is a member of the patient care team and supports positive patient relations, effective telephone communication, and verification of patient information by interviewing patients and confirming the purpose of their visit. The role prepares patients for examination by performing preliminary physical tests, taking vital signs, and reporting patient history summaries. The Medical Assistant is also trained to schedule appointments and perform routine duties related to collecting and maintaining current patient demographic and insurance information. The position supports patient flow and clinical operations by preparing examination and procedure rooms, monitoring inventory, cleaning and reprocessing equipment and supplies, assisting with department-specific tracking, and supporting quality assurance measures. The Medical Assistant follows infection-prevention standards and department policies, participates in huddles and staff meetings, responds to concerns, and helps direct patient inquiries or complaints to appropriate medical staff for resolution. The role may serve as a chaperone after completing the required training.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a Board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA).

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas based on standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with suite quality-assurance measures, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing the required Chaperone Training.
Interview patients and confirm the purpose of visits to verify patient information.
Prepare patients for examination by performing preliminary physical tests and reporting patient history summaries.
Schedule appointments and perform routine collection and maintenance of current patient demographic and insurance information.