Medical Assistant - Edgewood IM/Pediatrics
About The Position
The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role is responsible for compliance with OSHA, CLIA, and HIPAA regulations and for completing duties that support business operations. The position reports to the Practice Manager or Team Leader. Clinical requirements vary by practice and may include obtaining vital signs, assisting with exams and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and answering and triaging patient calls and questions. The position may also involve scribing in accordance with the organization’s Scribe policy.
Requirements
- High school diploma or GED.
- Knowledge of Excel, Word, Outlook, and PowerPoint.
- Must meet at least one of the following experience or training pathways: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities, such as Athletic Trainer.
Nice To Haves
- An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.
Responsibilities
- Escort patients to exam rooms, interview them, measure vital signs, and document the information in their charts.
- Document appropriate patient history in patient charts.
- Provide patients with clear directions, address exam-related concerns, and document appropriately in the patient chart.
- Prepare patients for examinations and assist providers during examinations.
- Perform nursing procedures under provider supervision.
- Provide patient instructions under the direction of providers.
- Collect and prepare laboratory specimens and perform basic laboratory tests.
- Prepare and administer medications as directed by providers.
- Ensure patient chart information is complete and accurate.
- Complete forms vital to the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
- Maintain adequate supplies in exam rooms and workstations.
- Clean and disinfect exam rooms.
- Clean, maintain, and sterilize equipment and instruments, and report equipment malfunctions to the appropriate supervisor.
- Comply with OSHA, CLIA, and HIPAA requirements.
- Maintain logs and perform required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
- Assist with patient requests.
- Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
- Triage and process messages from patients and front office staff for providers.
- Complete referrals, schedule outpatient tests, and obtain precertification.
- File and distribute patient information accurately and on time.
- Work with the Central Billing Office as needed to resolve patient issues.
- Follow the Scribe policy guidelines when working as a scribe.
- Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
Benefits
- No nights, holidays, or weekends.
- Paid time off.
- Medical, dental, and vision coverage.
- 403(b) with match.
- Opportunity for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
