Medical Assistant - IM - Hillhurst

Cedars-Sinai•Los Angeles, CA

20h•$25 - $34

About The Position

As a member of the patient care team, the Medical Assistant supports positive patient relations and accurate telephone communication. The role verifies patient information by interviewing patients and confirming the purpose of their visit, prepares patients for examinations by performing preliminary physical tests and taking blood pressure, weight, and temperature, and reports patient history summaries. The Medical Assistant is also trained to schedule appointments and perform routine duties related to collecting and maintaining current patient demographic and insurance information. The role supports patient care flow and department operations, including monitoring clinical data, maintaining exam and procedure rooms, managing inventory, cleaning and reprocessing equipment and supplies, assisting with quality assurance, and responding to patient, physician, and staff concerns. The Medical Assistant follows infection prevention standards and department guidelines, participates in team huddles and meetings, and serves as a chaperone when needed after completing required training.

Requirements

High school diploma or GED required.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a Board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA) is required.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing required Chaperone Training.
Communicate accurately by telephone and verify patient information, visit purpose, and patient history.
Perform preliminary physical tests and take blood pressure, weight, and temperature to prepare patients for examinations.
Schedule appointments and collect and maintain current patient demographic and insurance information.