Medical Assistant- Edgewood IM/Pediatrics

St. Elizabeth Healthcare•Edgewood, KY

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role is responsible for compliance with OSHA, CLIA, and HIPAA regulations and for completing duties that support business operations. The Medical Assistant escorts and prepares patients for examinations, collects and documents patient histories and vital signs, assists providers during examinations and procedures, performs nursing procedures under provider supervision, and provides patient instructions. Depending on the practice, clinical work may include administering injections and immunizations, performing EKGs and laboratory procedures, and collecting patient samples. Additional responsibilities include handling patient communications and requests, maintaining supplies and equipment, cleaning and disinfecting examination rooms, completing required logs and checks, and supporting referrals, outpatient test scheduling, and precertification. If working as a scribe, the Medical Assistant follows the applicable Scribe policy. Other duties may be assigned by the Clinical Coordinator or Practice Manager.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must meet at least one of the following experience or training pathways: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient-care activities.

Nice To Haves

An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, measure vital signs, and document information in their charts.
Document appropriate patient history in patient charts.
Give patients clear directions, address concerns about examinations, and document interactions appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under the supervision of providers.
Provide patient instructions under the direction of providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in examination rooms and workstations.
Clean and disinfect examination rooms.
Clean, maintain, and sterilize equipment and instruments, and report equipment malfunctions to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain logs and perform required checks, including refrigerator temperatures and checks of emergency medications, expired medications, oxygen, and cold sterilization fluid.
Assist with patient requests.
Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front office staff for providers.
Complete referrals, outpatient test scheduling, and precertification.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow Scribe policy guidelines when working as a scribe.
Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
As required by the practice, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and other laboratory procedures; collect patient samples; and answer and triage patient calls and questions.