Medical Assistant - Edgewood IM/Pediatrics

SEP Summit Medical Group•Edgewood, MD

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and requires compliance with OSHA, CLIA, and HIPAA regulations. Duties may vary by practice and may include taking vital signs, assisting with examinations and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and handling patient calls and questions. The position is non-exempt and reports to the Practice Manager or Team Leader.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must have one of the following: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities such as Athletic Trainer.

Nice To Haves

An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, measure vital signs, and document findings in their charts.
Document appropriate patient history in patient charts.
Give patients clear directions, address concerns about examinations, and document information appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision.
Provide patient instructions under the direction of providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and workstations.
Clean and disinfect exam rooms; clean, maintain, and sterilize equipment and instruments.
Report malfunctioning equipment to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain required logs and perform required checks, including refrigerator temperatures and checks of emergency and expired medications, oxygen, and cold sterilization fluid.
Assist with patient requests.
Take telephone messages and provide feedback and answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front-office staff to providers.
Complete referrals, schedule outpatient tests, and obtain precertifications.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy guidelines when working as a scribe.
Perform other duties assigned by the Clinical Coordinator or Practice Manager.
As required by the practice, obtain vital signs, assist with exams and procedures, administer injections and immunizations, perform EKGs and laboratory procedures, collect patient samples, and answer and triage patient calls and questions.