Medical Assistant - IM - Hillhurst

Cedars-Sinai Medical Center•Los Angeles, CA

About The Position

As a member of the patient care team, the Medical Assistant supports positive patient relations and accurate telephone communication. The role verifies patient information by interviewing patients and confirming the purpose of their visit, prepares patients for examination by performing preliminary physical tests and taking blood pressure, weight, and temperature, and reports patient history summaries. The Medical Assistant is trained to schedule appointments and performs routine duties related to collecting and maintaining current patient demographic and insurance information.

Requirements

High school diploma or GED required.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant Certification from a Board-approved Medical Assistant Organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA) required.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within the scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas based on standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection prevention standards, department policies, and guidelines.
Serve as a chaperone when needed after completing required Chaperone Training.
Support positive patient relations and accurate telephone communication.
Verify patient information by interviewing patients and confirming the purpose of their visit.
Prepare patients for examination, perform preliminary physical tests, take blood pressure, weight, and temperature, and report patient history summaries.
Schedule appointments after training and collect and maintain current patient demographic and insurance information.